Privacy Policy
Effective: 14 July 2026
This Policy explains how Zylo handles information when you use our application, website, APIs, and related services.
Information we collect
- Account data such as phone number, display name, username, login tokens, and account timestamps.
- Activity data such as posts viewed, comments submitted, and subscription status.
- Payment records such as plan, transaction identifiers, mandate or subscription identifiers, status, and webhook events. We do not intend to store your full bank or card credentials.
- Technical data such as IP address, device and app information, request logs, and security events.
How we use information
We use information to authenticate users, operate social features, process and reconcile subscriptions, deliver OTPs, prevent abuse, troubleshoot, analyse service performance, comply with law, and communicate important service information.
Service providers
We use service providers including Amazon Web Services for hosting, PhonePe for payments, and MSG91 and ValueFirst for OTP delivery. These providers process information under their own terms and privacy practices.
Sharing
We do not sell personal information. We may share information with service providers, professional advisers, authorities where legally required, or a successor in connection with a merger, financing, acquisition, or sale of assets.
Retention
We retain information for as long as reasonably needed to provide the Service, maintain transaction and security records, resolve disputes, and meet legal obligations. Retention periods vary by record type.
Security
We use technical and organisational safeguards, including restricted network access and managed secret storage. No system is completely secure, and we cannot guarantee absolute security.
Your choices
You may update your profile in the app and request account or privacy assistance by contacting us. Some records may be retained where required for security, fraud prevention, accounting, or law.
Children
The Service is not directed to children who cannot legally consent to data processing under applicable law. Contact us if you believe a child has provided information improperly.
Changes
We may update this Policy and will publish the revised effective date on this page.
Contact
Privacy requests may be sent to support@zyloapp.bharataiworks.com.